Team Leader - Housekeeping
Hyatt
- Dubai
- Permanent
- Full-time
- Address guest complaints promptly, ensuring their satisfaction with their stay.
- Monitor and uphold cleanliness, sanitation, and organization of designated work areas.
- Maintain comprehensive knowledge of operational procedures including verifying room status on the A.M. report, reporting any discrepancies in rooms, and prioritizing check-out room updates.
- Ensure punctuality and attendance of assigned staff; document any instances of tardiness or absence.
- Coordinate breaks for assigned staff and distribute assignment sheets, providing guidance on priorities.
- Allocate designated guest room keys and communication devices to assigned staff, maintaining accurate records and ensuring key security.
- Communicate any changes or additions to the assignment sheets as they arise during the shift.
- Conduct regular inspections of floor closets to assess supply levels.