Specialist- CB CAD - DF (Emiratization)

• Balanced job scheduling across board, track and monitor daily activities of processing unit ensuring TAT rates with no compromise in submission quality with zero / minimal operational errors.
• Cross validates perfection of all documents against product parameters and reduce workflow rejections / returns based on missing / inaccurate documentation ensuring RFT.
• Coordinate/follow up with Sales /OPS to resolve the issues/correction cases.
• Maintain and review staff attendances and leave plans.
• Monitor business reports, submission by processors for information accuracy and ensure enhanced staff outputs through regular training on processes and product / policy parameters.
• Conduct process / system trainings for new joiners.
• Ensure submission of application in line with the specified time frame in credit workflow for Banking and Non-Banking Customers.
• Robust follow up for submitted cases under CAD review.
• Managing disbursement hub and timely sending of files to OPS as per SLA
• Make sure all case met with compliance requirements.
• Support Administration Coordination.
• Act as a backup during the absence of other staff and as and when necessary
• Maintain professionalism and effective communication with colleagues within the Unit and all other Departments
• Adhere to your individual duties and responsibilities at all times
• Regular follow up with the concerned units for business/ administrative requirements
• Liaising with other department for related issues (cards static maintenance/ account maintenance/card delivery/PIL disbursal)
• Coordinating with Compliance and KYC on-boarding team.
• Checker level authorization of Accounts, FTS, DDA, Oracle procurement validating necessary documents.
• Reviewing cases for company listing
• Ensuring Data protection and safeguarding customer details.
• Provide improvement suggestion to Section Head / Manager to increase operational quality and efficiency in our work resulting in best customer services

• About 1 to 2 years' experience in Administrative or Managerial role
• Proactive and diligent with analytical and decision-making skills.
• Self-motivated and desire to drive team development
• Ability to develop strong professional relationship within internal staff in various departments
• Moderate computer skills with extensive experience in MS Office
• Ability to work with confidential and sensitive data.
• Functional & Formal.
• Multicultural Awareness
• Ability to Multitask

• Bachelor's Degree in Commerce / Finance or equivalent

First Abu Dhabi Bank