Head - Transaction Banking Product Management (UAE National only)
Al Fozan Group
United Arab Emirates
Permanent
Full-time
25 days ago
Job DescriptionJOB PURPOSETo direct, facilitate, and lead product proposition development and management in order to support the targeted business growth in line with the business strategy and planACCOUNTABILITIESProduct Development and ManagementLead and facilitate differentiating products proposition development and management to address customer needs and capture market opportunities resulting in customer acquisition, activation and retention while also proposing and leading the implementation of strategies that enhance product cross-selling opportunitiesPortfolio ManagementOversee and control products portfolio to ensure portfolio quality, portfolio composition, risk recognition, accounts strategy and industry intelligence are aligned with the bank’s risk strategy and market conditionsVendor ManagementManage and oversee internal and external vendors and service providers in all matters related to products to ensure they are managed in line with the Bank’s standardsPeople ManagementManage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximize own and employee contribution to business performanceManage the effective achievement of the team’s objectives through setting individual objectives, managing performance, developing the team and providing formal and informal feedback to maximize overall performance, engagement and motivationBudget ManagementContribute to the preparation of the business area’s budget and manage and monitor the financial performance against the budget so that areas of unsatisfactory performance are identified, rectified promptly and potential performance improvement opportunities are capitalized uponPolicies, Processes, Systems and ProceduresRecommend and implement improvements to departmental policies, procedures and processes covering all areas of activity so that all relevant procedural requirements are fulfilled while ensuring that ADCB delivers best-in-class services, products and innovationContinuous ImprovementIdentify opportunities to contribute to organizational and departmental change initiatives, programmes and projects taking into account best practice and standards in the business environmentCustomer ServiceDemonstrate Our Promise and apply the ADCB Service Standards to deliver the Bank’s required levels of service in all internal and external customer interactionsSkillsEXPERIENCE, QUALIFICATIONS & COMPETENCIESMinimum ExperienceAt least 9 years of experience in Transaction BankingMinimum QualificationsBachelor’s Degree in relevant specializationKnowledge and SkillsTransaction Banking Product Knowledge