Education Instructor
Farah Experiences
- United Arab Emirates
- Permanent
- Full-time
- Coordinates a specialty area such as curriculum development, colleague training, science writing, video production, or graphic design
- Creates new Education Department content (e.g., an interactive, student-centered learning experience on invertebrates and ocean literacy)
- Engages, motivates and interacts with guests and students
- Conducts Education Programs for special events and daily operations in collaboration with other departments
- Conducts outreach programs and promotional targets with other departments and is the point of contact as department representative at events
- Conducts facility and Yas SeaWorld Research and Rescue Center tours, including VIPs and program evaluations
- Prepares and maintains education program materials
- Works closely with the Education Support Manager in order to deliver transformational zoological programming, ensures offerings are relevant and compelling to today's audiences in content and delivery
- Operates independently with minimal supervision while providing excellent guest service and innovating new experiences
- Initiates interaction with guest to proactively provide animal and information about the facility
- Monitors guest and animal safety in coordination with the Zoological animal team
- Maintains cleanliness and organization of the workplace for designated areas
- Maintains knowledge of the facility, updates, and promotions
- Responds to guests' queries/complaints with effective resolution under Education Leadership guidance
- Provide guidance to Education Specialists & Education Assistants in their duties.
- Completes all required trainings and maintains professional development and competencies
- Fosters a culture of human and animal safety, follows all safety policies and practices inclusive of PPE
- Assists with all trainings of new colleagues as needed
- Perform other duties as assigned
- Bachelor's degree in animal sciences, education, other natural sciences or equivalent experience
- 2 years of experience as an instructor or equivalent experience
- Excellent skills in customer/guest interaction, including resolution of problems
- Demonstrated applied knowledge of educational principles and instructional design models
- Demonstrates strong verbal communication skills and enthusiastically share a passion for the environment with guests
- Demonstrates appropriate methods and strategies to take action in unstructured situations even in the absence of clear direction
- Strong public speaker, with the ability to readily adjust to large crowds of guests
- Proficient in current computer applications, including MS Office (Word, Excel and Power Point)
- Fluency in English; excellent spoken and written skills