Customer Service Advisor

• Answer customer calls, emails as well as other messages
• Handle queries from customers
• Resolve complaints in a timely manner
• Promote new sales
• Receive calls from customers to assist them with service enquiries
• Maintain high levels of quality in tone of responses, interest and empathy with customer
• Ensure giving accurate answers to customers

• Degree in Business Administration, Business Management or any other Business-related course
• Must have good communication skills with the ability to speak good English
• Must be analytical and a good problem solver
• Excellent customer service skills required
• Asian ladies are preferred

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