Trainer
Al-Futtaim
- United Arab Emirates
- Permanent
- Full-time
- Conduct regular assessments to identify training needs for Emiratis and identify skill gaps
- Analyse performance metrics and feedback to determine specific areas for improvement
- Design and deliver comprehensive induction programs to equip new employees with the necessary knowledge and skills
- Provide ongoing training on product knowledge, underwriting and claims handling
- Design training modules for customer service, telephone effectiveness operations, and client handling
- Assess Emirati and support in their career development through personalized coaching and guidance
- Monitor and evaluate the effectiveness of training programs, making necessary adjustments for continuous improvement. Ensure accurate and up-to-date maintenance of training records for compliance and reporting purposes
- Ensure accurate and up-to-date maintenance of training records for compliance and reporting purposes
- Closely coordinate with training agencies on requirements and development
- Create engaging and effective training content for various programs
Bayt