
Senior Security Lead - F5 WAF and Firewall
- Dubai
- Permanent
- Full-time
- RESPONSIBILITIES (INCLUDES TASKS AND AUTHORITIES):
- Scope and Costing structure Large Projects / VIC Customers.
*Engage with Practice team during Solution phase for large deals
*Steer Cos, Lead Quarterly SBRs and QBRs.
*Identify areas of Automation.
*Create Business opportunities on active engagements (Tech Refresh, Migrations, EOL/EOS).
*Empower Engineers - Drive Growth Development plans.
*Track, Report and Govern KPIs of all Service Delivery
*Drive and Manage Internal & External Trainings.
*L4-Support, Mentor L3s.
*Assistance and guidance to team in office and field.
*Technical SME leading the Technical team for the technologies listed below in the Competency table
*Handle Large projects for self and team.
*Deliver Projects within the schedule and budgets.
*Critical customer incidents/breakdowns, troubleshooting them with the team and closure within the agreed service levels.
*Assist & Plan Execution of Health Check services and closure along with the team for AMC customers.
*Conducting trainings for teams & customers.
*Adherence to Process, Policies & Procedures for self and team.
*Maintain and acquire Certifications as per Business Requirements for self and team.
*Escalating and coordinating with SMEs/vendors for critical cases and major implementation related issues.
*Willing to work on-field at customer premises for undertaking Projects & Support functions based on the requirement.
*Provide a consultative approach in delivering Projects & Support Functions which can lead to additional opportunities.
*Ability to create & review manuals, project & support documents for self and team.
*Ability to lead by example and be able to quickly establish respect of both, team members and external vendors from technical and management perspective. Ability to inspire confidence in users.
*Ability to multi-task, prioritize multiple objectives, initiatives, and requests.
*Self-Starter and able to work independently and as part of the team.
*Must have excellent cross department communication and adept at building relationships with stakeholders.
- TECHNICAL SKILLS /COMPETENCIES:
*Forcepoint - DLP
*F5 WAF - (OnPrem, Azure WAF & CWAF)
*Firewalls (Checkpoint [OnPrem, Cloud & Meastro], Forcepoint, Cisco)
- Other Security, Risk and compliance
- -ISO 27001 - Related Operational and compliance tasks as per SOA and ISMS scope
- -Perform Risk assessment and follow-up on treatment for all vertical/domains
- -ISO 27001 metrics data collection and follow-up
- SOFT SKILLS:
*Ability to multi-task, prioritize multiple objectives, initiatives and requests
*High Degree of Perseverance
*Very good Customer handling Skills
*Can do attitude
- .Open to learn new technologies
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