Guest Relations Executive - Food and Beverage - Conrad Abu Dhabi Etihad Towers
Hilton
- Abu Dhabi
- Permanent
- Full-time
- Manage guest queries in a friendly, timely, and efficient manner
- Ensure knowledge of menu and all products
- Follow correct reporting procedures if faced with issues
- Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
- Assists callers courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay
- Has a good knowledge of the restaurant's sitting arrangements
- Comply with hotel security, fire regulations and all health and safety legislation
- Positive attitude
- Good communication skills (oral and Written)
- Committed to delivering high levels of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
- Degree in relevant area
- Experience in Food and Beverage department and/or industry
- Previous experience of cash handling
- Knowledge of Food Hygiene Regulations