Team Leader - Soft Tissue Management

• Adhere to all Zahrawi Policies & Procedures as applicable.

• Conduct market research to identify new potential customers.
• Analyze market trends to identify new products in the market and understanding their advantages and disadvantages.
• Identify product improvements and new products to evaluate their position in the industry.
• Plan and assist with new product releases and events.
• Maintain technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies.

• Ensure that each individual in the team and the Unit as a whole meets the target assigned to them for profitable sales growth.
• Collect weekly reports from team about their target, market sales, and new products in the market.
• Delegate short-term targets for the team members.
• Motivate the team members and making sure that they achieve their targets.
• Send bi- weekly reports to the Division Manager about individual and team performances.
• Prepare and manage the yearly budget and marketing expense in coordination with the Division Manager.
• Forecast Monthly and Quarterly figures in relation to the yearly budget.
• Approve the leave applications, Perdiem and reimbursements for the team.
• Ensure all members of the team adhere to Zahrawi’s standards.

• Handle own sales calls, demos, and technically support the doctor/physician while using our product.
• Follow up with the customers on all Tenders & Quotations submitted.
• Build and maintain good relations with the tops customers in the region and providing them with support, information, and guidance when needed.
• Participate in conferences and demonstrating our product line in marketing events.
• Recommend new service improvements to further build on the relationship.
• Advise helpful new product recommendations and suggestions to customers to increase revenue.
• Meet customer needs as and when required by the customer in a timely manner.

• Establish contact with new customers to inform them of our products, understanding their need and how we can help them.
• Provide potential customers with support, information, and guidance by performing product demonstrations to them and gathering their feedback.
• Follow up with the new customers after the demo session to negotiate contracts and packages.
• Ensure all details of the contract are compliant with our rules & regulations.

• Communicate with principal companies for any technical support needed.
• Negotiate with principal companies for better pricing to ensure that the customer is satisfied.
• Approach new companies with the guidance of the Division Manager.

• Weekly Reporting to Line Manager.

• Coordinate with the Finance Department to ensure proper invoicing of the products and following up with them with regards to the collection/payment.

• Follow up with the Procurement & Logistics team with regards to sending them the products and ensuring that it reaches them on time.
• Coordinate with the warehouse for the timely deliveries.

• Education: Bachelor’s Degree
• Experience: 5+ years of relevant experience
• Job Specific Skills: Consumables/Wound care experience is a must. Team Management experience is a must.

Zahrawi Group