Sub-sector Head (IEC)
DHL
- Dubai
- Permanent
- Full-time
- You will execute business development plans and processes to achieve targeted customer growth and retention rate, revenue targets and budgets.
- You will support Sector Development liaising with local IP stakeholders to drive Sector growth and alignment.
- You will deliver projects and initiatives to develop new business and maximize exposure for DHL amongst targeted prospects.
- You will undertake market studies and feasibility studies to assess market potential and analyze target groups.
- You will prospect new business development opportunities through market research, developing marketing initiatives, etc.
- You will initiate contact with targeted prospects, identify decision makers and work to understand strategic business challenges and priorities (Early Engagement).
- You will develop leads, conduct pre-proposal visitations, prepare difficult proposals and conduct negotiations to close.
- You will maintain and build relationships with prospects and potential key accounts including prospects’ highest buying levels and coordinate the activities of prospect-focused teams.
- You will initiate new business relationships with non-buying accounts that have been targeted by the company.
- You will ensure alignment between local, regional, and global management to coordinate customer requests and services that are being promoted.
- You will ensure capturing of customer data to build visibility for account, opportunity developments, timelines, actions and ensure compliance to IP process, scheduling of TRB1/TRB2 as part of process.
- You will coordinate sales efforts with inside sales and provide flow of data on account competitors and suppliers to product management.
- You will identify problems that may not be clear in own area of authority and modify work methods accordingly without the benefit of defined procedures.
- You will convince external parties to accept complete proposals and programs, typically others have an interest exists to accept new concepts, practices, and approach.
- You may provide functional guidance, advice, or training to less experienced business development positions.
- You will connect with and influence other specialist departments and 3rd parties e.g. external service providers.
- You may convince others to accept new concepts, practices, and approaches.
- You will build strong, trusting cross-functional relationships with clients and DHL managers alike.
- You will understand customer and key stakeholder’s interests and concerns and advise direct reports, customers, and key stakeholders.
- You will provide technical guidance to line managers and employees.
- You will be an individual contributor who may manage two or fewer employees.
- You may direct the work of other professionals or manage processes and programs.
- You will coach and review the work of lower-level professionals and provide support as needed.
- 4 years’ experience or more in the industry.
- Bachelor’s Degree or equivalent experience/qualification
- Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
- Possible further career development
- Competitive salary
- The largest global network with more than ~30,000 passionate employees
- The most efficient processes and fastest response times
- The best solutions and best customer service
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living ResponsibilityDHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.