Network Administrator
Gadget Express View all jobs
- Dubai
- Permanent
- Full-time
- Provide end-user support for MS Windows, MAC and Office Suite products.
- Fix, repair, install all hardware and software on company computers both onsite and for remote users.
- Ensure network and end-user backups are running properly on a daily/nightly basis. Troubleshoot/resolve any backup issues.
- Maintaining computer peripheral equipment, i.e. printers, scanners, projectors, monitors.
- Maintain support and billing for end user mobile devices, i.e. Droids, iPhones, iPads.
- Purchase hardware and software for end-users and negotiate best pricing with vendors.
- Ensuring antivirus / anti-malware software is installed and up-to-date on all end user machines.
- Testing of wide area network failover and troubleshoot as necessary.
- Maintain and troubleshoot of end-user connectivity to network systems and applications.
- Provide ERP E1 support including password resets, printing issues, etc.
- Define network policies and procedures
- Setup user accounts in Active Directory, permissions and passwords.
- Ensure all critical software patches are applied on servers and end user PCs.
- Performs other directly related appropriate duties and assumes accountabilities as apparent or as delegated, including mutually agreed upon objectives.
- 3-5 years minimum of full-time experience in the installation and maintenance of laptops, desktops, mobile devices, computer networks and Windows servers.
- Strong knowledge of Windows OS (Win 7, Win 2008/2012 Server) and MAC OS
- Strong knowledge in hardware/software upgrades and installation
- Strong knowledge of Active Directory (creating User accounts, reset passwords, Group Policy, etc..)
- Working knowledge of DHCP, DNS
- Solid data center experience, including VMware virtualization networking concepts.
- Strong working knowledge NTFS file and share permissions.
- Ability to diagnose problems and ability to work independently to correct the problems.
- Working knowledge of switches, hubs, and network cabling, NAS and SAN devices.
- Experience with firewalls, Access lists (Cisco ASA, pfSense) and VPNs.
- Strong knowledge of Microsoft Office 2013 and Office 2011 for MAC.
- Strong technical aptitude and ability to research & solve complex issues independently.
- Physical strength to lift and carry a minimum of 25 pounds.
- Must be able to climb stairs with varying degrees of pitch.
- Must be able to clearly communicate both in written and verbal form.
- Must be able to work closely with vendors and internal customers.
Edarabia