Customer Support Officer - UAE National
TASC Outsourcing View all jobs
- Dubai
- Permanent
- Full-time
- Role: Customer Support Officer - UAE National
- Employment Type: PERM
- Client Industry: Banking Services
- Contract Duration: Permanent
- Location: Dubai, UAE
- Start Date: Immediate Joiners
- Respond to customer inquiries regarding accounts, transactions, and banking services through phone, email, or in-person interactions.
- Resolve customer issues and complaints efficiently and professionally, ensuring a positive experience and customer satisfaction.
- Assist with account services, including opening, closing, updating information, and processing service requests like card replacements or PIN resets.
- Provide guidance on banking products, helping customers understand and choose suitable services such as loans, savings accounts, and digital banking tools.
- Maintain accurate records of customer interactions, ensuring proper documentation for compliance and follow-up.
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