Doorman
The First Group
- Dubai
- Permanent
- Full-time
- Ensure brand standards, policies and procedures are adhered to at all times.
- Be familiar with all hotel facilities, hours of operation and current promotions.
- Assist the guests with their luggage, when arriving or departing from the hotel.
- Assist the guests with loading/offloading form the vehicle.
- Be knowledgeable of all traffic regulations and abide by them at all times.
- Maintain an alert position in the entrance and welcome guests to the hotel.
- Make sure to arrange traffic flow at the entrance of the hotel.
- Be familiar with local area services, offices, attractions, restaurants, etc.
- Able to provide directions to various destinations within the city.
- Manage the valet drivers and make sure that they are properly groomed, well presented and adhering to The First Collection standards.
- Be fully aware of all safety and emergency procedures and report any incidents immediately.
- Review Front Office logs, Trace File and transport requirements for Guest Shuttle services and Limousine company.
- At least 1 year experience in a 4/5 star Hotel/Resort in Front Office.
- Excellent communications skills, both written and verbal.
- Required language(s): fluent English, Arabic and French are preferred.
- Team player with excellent planning and organizing skills.
- Able to work flexible working hours with rotating shifts.
- Pleasant personality with good problem-solving skills.