Quality Assurance Officer
Elite Group Holding
- United Arab Emirates
- Permanent
- Full-time
Develop and implement quality assurance procedures and best practices.
Conduct regular audits and provide constructive feedback to team members.
Identify areas for improvement and recommend training or process enhancements.
Collaborate with teams to maintain consistency and excellence in service delivery.
Prepare reports on quality metrics and performance trends.
Support training initiatives to enhance staff performance.Qualifications:Bachelor's degree in Business, Quality Management, or relevant field.
Proven experience in quality assurance or customer service roles (minimum 5 years preferred).
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Detail-oriented with a focus on continuous improvement.
Go to Gulf