Waiter/Waitress

• Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
• Collect payments from customers.
• Write attentively food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff. Serve food or beverages and/or serve specialty dishes at tables as required.
• Present menus to the customer and answer questions about menu items, making recommendations upon request.
• Clean tables or counters after guests have finished dining.
• Set up dining areas to prepare for the next shift or for large parties. Inform customers of daily specials.
• Explain how various menu items are prepared, describing ingredients and cooking methods.
• Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
• Remove dishes and glasses from tables or counters, take them to the kitchen for cleaning.
• Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
• Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
• Escort customers to their tables.
• Audit all plates & orders before serving.
• Describe and recommend famous restaurant specialties to the customer.
• Provide guests with information about local areas, including giving directions.

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