Operational Excellence Manager

SGS

  • Dubai
  • Permanent
  • Full-time
  • 2 days ago
Company DescriptionWe are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.We're seeking a detail-oriented leader to audit processes, ensure compliance, and implement frameworks that drive efficiency, quality, and continuous improvement. If you have a passion for operational excellence, risk management, and fostering a culture of accountability, this role is your chance to make a real impact.Job Description
  • Conduct regular audits and assessments of operations across business divisions.
  • Monitor adherence to policies, standards, and procedures, identifying gaps and risks.
  • Develop and implement operational excellence frameworks to drive efficiency and quality.
  • Provide structured reports and recommendations to senior management.
  • Track corrective actions and ensure continuous improvement is embedded across divisions.
  • Support management in preparing for external audits and certifications.
  • Champion a culture of quality and accountability across the organization.
Qualifications
  • Bachelor's degree in Engineering, Business Administration, Quality Management, or related field. Masters degree would be an added value.
  • Minimum 7-10 years' experience in operations audit, quality assurance, or performance management, in multinational environment.
  • Experience in TIC or testing segment is a big plus.
  • Strong knowledge of ISO standards, quality frameworks, and continuous improvement methodologies.
  • Demonstrated ability to audit and evaluate operational processes objectively.
  • Excellent analytical, reporting, and communication skills.
  • High integrity and independence, with the ability to engage at senior management level.

SGS