Cluster Groups Conference and Events Sales Manager
Hilton
- Dubai
- Permanent
- Full-time
- Develop future and repeat business contributing to the profitability of the hotel
- Review the Cluster's business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets
- Contribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategy
- Understand the competitive market place and implement approaches to ensure the Cluster stays ahead in the local market
- Ensure Sales Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts
- Manage and develop the Cluster Groups Conference and Events Sales Team to ensure career progression and effective succession planning within the hotel and company
- Build strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively
- Manage staff performance in compliance with company policies and procedures
- Recruit, manage, train and develop the Groups Conference and Events Sales Team
- Demonstrated previous managerial or supervisory experience in a Groups Conference and Events Sales function in the hotel/leisure sector
- Strong leadership skills to effectively manage and motivate the team to achieve high level of perform and exceed targets
- Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
- Excellent selling capability and an ability and desire to coach selling techniques to their team
- Excellent organisational and planning skills
- Accountable and resilient
- Flexibility to respond to a range of different work situations
- Knowledge of the hotel property management systems
- Relevant degree, in business development or other relevant business field, from an academic institution