Enterprise Architect - P&C Insurance I Dubai I Financial Services I Orient Insurance PJSC
Al-Futtaim View all jobs
- Dubai
- Permanent
- Full-time
- Define and maintain the target enterprise architecture for P&C insurance across underwriting, policy administration, claims, billing, reinsurance, and distribution.
- Develop domain-level reference architectures aligned to business capabilities, value streams, and operating models.
- Ensure architectural consistency across lines of business while enabling controlled flexibility and innovation.
- Translate business strategy into clear architectural roadmaps and investment-guiding principles.
- Define the enterprise architecture for Agentic AI, including autonomous agents, orchestration layers, decision engines, and human-in-the-loop models.
- Partner with data, AI, and business teams to embed AI agents into core insurance processes (e.g., FNOL, claims handling, underwriting triage, fraud detection, agent assist).
- Establish guardrails for AI governance, ethics, security, explainability, and regulatory compliance.
- Drive reuse of AI capabilities via platforms, services, and APIs rather than point solutions.
- Architect digital platforms supporting omnichannel experiences for customers, agents, brokers, and partners.
- Guide the evolution of portals, mobile apps, workflow tools, and low-code/no-code platforms.
- Ensure digital solutions are scalable, API-driven, event-enabled, and aligned with experience and journey design.
- Own the API-first and event-driven architecture strategy across the enterprise.
- Define standards for REST, event streaming, and async integration patterns.
- Enable ecosystem integration with partners, insurtechs, intermediaries, and regulators.
- Govern API lifecycle, security, versioning, and developer enablement.
- Lead architectural strategy for modernizing core P&C systems (policy, claims, billing), including:
- Legacy decomposition and strangler patterns
- SaaS / packaged core platforms
- Microservices and composable architectures
- Ensure coexistence and transition strategies between legacy and modern platforms.
- Balance technical modernization with business continuity and regulatory obligations.
- Establish and lead architecture governance, including standards, principles, and design reviews.
- Work closely with product owners, engineers, and delivery teams to ensure architecture is executable.
- Provide architectural decision support for major initiatives, vendor selections, and investment cases.
- Act as a technology thought partner for senior leadership and transformation programs.
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