Manager - Private BankingEmbark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.About the business areaPrivate Banking provides high-net-worth clients with an end-to-end banking service to help manage their full banking and investment needs effectively. Our dedicated bankers provide a wide variety of solutions to meet clients' investment and borrowing requirements, including complex and bespoke loan structuring. Wealth preservation requirements are addressed through a comprehensive wealth planning solution, tailored to individual needsIn this role, your key responsibilities include:
Attract New to Bank (NTB) clients and capture client service synergies in order to achieve assigned targets and contribute to the bottom-line profitability of the department
Perform day-to-day Banking services in order to meet and exceed client expectations
Address client issues to ensure timely resolution
Interact with customers to obtain their feedback on ADCB image, products and services and identify issues that require action in order to identify opportunities of continuous improvement
Maintain an ongoing client relationship in order to deal with arguments raised by customers and prospects in daily interactions
Provide feedback to internal specialists on product solutions in order to support the development of effective wealth management solutions for clients
Identify cross-selling opportunities and proactively interact with internal resources in order to provide product solutions for clients
Meet quality standards, minimise errors in transaction execution and service delivery and comply with all relevant regulations, policies and guidelines in order to protect the Bank against all credit, legal, reputational, and other risks
Ensure that customers' financial needs are properly identified and formulation of written proposals are initiated in order to satisfy all customer needs with Banks products within the general guidelines of Credit Policy
Assess risk and make pertinent recommendations in line with ADCB's applicable policies to ensure risk are mitigated
Convey sufficient information to Lending and Financing team to ensure that deals are adequately structured
Prepare Call Reports as per the instruction of senior management
The ideal candidate should have the following experience:
At least 6 years of experience in a commercial/universal Bank context in a relationship management client facing role working with high net worth clients executing client transactions across business
Bachelor's Degree in Finance, Economics or a related field
Client service and acquisition skills
What we offer:
Competitive Salary
Comprehensive Benefits Package: This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).
Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.
Learning and Development Opportunities: We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs.
At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.Job DetailsJob Location:Al Ain, Abu Dhabi, AEEmployment Status: Fixed Term (3 years)
