Assistant Manager-Facilities Management

• Assist to Prepare a monthly report with operational data to support the review of the financial performance of the contract in question.
• Ensure FM services are delivered as per sold solution manpower resources only.
• Explore further business opportunities with the client; Manage the team structure and develop it as required to ensure the operations run smoothly and within budget.
• Identify and record continuous improvement initiatives - process improvement or cost improvement.
• Manage the project service delivery performance and ensure the SLA/KPI's are complying.
• Add value to the client's business by either presenting with initiatives that drive down costs or complementing their objectives by proposing initiatives in line with their business goals.
• Delivery of FM services in line with agreed contractual SLA/KPI's to ensure no penalties and deduction

• Work with the team AFM/Engineers/Supervisors to devise and conduct any induction and continuation training required for new staff - the training package should be produced before any new staff take on their responsibilities. All training that is carried out is to be recorded in staff personnel files.
• Responsible for planning of all transport/accommodation requirements in advance of any contract start date - this will require close and constant liaison with the transport/accommodation division.
• Ensure that all service level agreements within the contract scope of works are maintained - these should be monitored monthly using the client evaluation forms, and any problems or issues should be resolved and escalated to senior management if required any support.
• Procurement of materials/services/projects to be done in close coordination with procurement team, procurement policies to be strictly followed.
• Management of Specialist Services contractors/vendors within TG scope or as managing agent.
• Ensure that all contract staff sickness, absence, and holidays are reported thus always adhering to all company policies and procedures.
• Liaise with the clients and customers on a regular basis to ensure that the highest standards are achieved and maintained to exceed customer expectations.
• Develop excellent working relationships with the client at equivalent level and hold regular client meetings to ensure the smooth running of the contract.
• Undertake site visits to view staff performance and discuss and resolve any issues raised by the client regarding the quality of service.

• Managing the Contract Service Delivery as per best industry practices, international FM standards and compliance to local statutory guidelines.
• Project planning from Mobilization stage to demobilization of contracts.
• Order project equipment and machinery.
• Regular communication meeting with clients.
• Contract staff induction and continuous training on best industry practices and established SOP's. Arrange and control local order purchases.
• Monitor and visit the contract teams at regular intervals.
• Monthly review of the account should be carried out with the Line Manager.
• Monitor resource utilization to ensure that the right number and talent are available for delivering service as agreed contractually.
• Work with other Managers, attend client meetings as and when required and assist Facility/Account Managers in obtaining the correct pricing for services during the preparation of new client and customer business proposals.
• Responsible for the preparation of the monthly staff meetings and for the daily/weekly briefings with the Managers and team Coordinators / Senior Supervisors
• Responsible for carrying out monthly site visits and providing the necessary feedback to the Managers and team supervisors.
• Create and monitor assigned contract SLA's and ensure that they are aligned to service delivery, client expectations.
• Monitor and control execution of maintenance contracts, review the preventive and corrective maintenance programs and supervise the implementation of employees through reviewing reports.
• Ensuring timely raising of invoices in coordination with central Admin and Finance Teams.

• Execute energy management projects on the contract by identifying opportunities for improvement and seeking guidance from the energy manager.

• 7+ years of experience in the field of Facility management in a managerial position
• Bachelor's degree in engineering or equivalent degree in facilities management
• Experience in people management
• Good influencing skills
• Proven project management skills
• Proven experience leading continuous improvement projects-commercial and contract awareness
• UAE driving license

Transguard Group