Senior Manager - Business Systems - Aldar Education

• Lead and manage transformation projects, ensuring alignment with business requirements and objectives
• Oversee the planning, execution, and delivery of projects related to business systems, ensuring timely and cost-effective execution
• Collaborate with senior management and key stakeholders to identify business needs and translate them into system requirements and technology solutions
• Track project progress regarding timelines, cost, and scope, ensuring all deliverables are met within the predefined baseline.
• Provide regular project status updates to key stakeholders and resolve any issues promptly.
• Support the organisation with continuous improvement efforts, driving automation, and refining business processes.
• Design and implement workflows, dashboards, and reporting tools that enable data-driven decision-making across the organisation.
• Build relationships across the organisation to gain buy-in, move initiatives forward, and work with different stakeholders to reformulate the policy, procedure, and standard operating procedures (SOP) to enhance the effectiveness of new process Improvement/automation & Internal control.

• Lead and manage a team of business system analysts, system administrators, and other technical staff, providing direction, mentorship, and support for professional development.
• Establish strong relationships with business leaders, IT teams, external vendors, and consultants to drive application improvements and enhancements.

• Lead the design and development of integrated business process flows, ensuring alignment with global best practices and business system capabilities.
• Collaborate with technical teams to assess system interface, integration, and performance requirements.
• Manage and oversee the testing process, including preparing test cases, testing strategies, and user acceptance testing (UAT).
• Coordinate Conference Room Pilot (CRP) sessions, including environment setup, issue resolution, and feedback incorporation.

• Design and implement dashboards and reports for management, providing actionable insights at the board level.
• Work with stakeholders to ensure that system-generated reports are accurate and aligned with business objectives

• Provide functional support for business systems to ensure smooth operation and user satisfaction
• Troubleshoot and resolve issues related to system functionality, business processes, and user inquiries.
• Track and manage IT tickets: Ensure that all reported issues, changes, and requests are logged, assigned, and tracked through resolution
• Prioritise issues based on business impact, severity, and urgency, ensuring that critical issues are addressed promptly.
• Monitor Change Requests: Ensure all changes to the business systems are documented and approved before implementation and track their progress through the change management process.

• Bachelor's degree in Business, Information Technology, Finance, or a related field
• A Master's degree in Business, Information Technology, Finance, or a related field is desirable.
• Finance Qualification ACCA, CA. is desirable.
• 10+ years of experience in business systems, including ERP/CRM transformation, delivery management, change management, and project management.
• 5 Years of Experience in Oracle Fusion as a functional consultant
• Strong understanding of business processes, workflows, internal controls, data analytics, system architecture and process automation.
• Strong leadership experience with a proven track record of managing cross-functional teams and complex projects.
• Strong experience in system selection, implementation, integration, and optimisation of enterprise systems
• Experience in gap analysis, BRD documentation, and system configuration
• Skilled in Process analysis, re-engineering, and process automation in Finance, HRMS & Procurement, Admission & Marketing Domain.
• Must have Functional knowledge of Oracle Fusion Modules such as AP, AR, GL, CM, IC, Budgeting, Global HR, ORC, G&P, Payroll, and iExpense.
• Strategic Thinker: Ability to see the big picture and align business applications with broader organisational goals.
• Proactive Problem Solver: Capable of identifying potential challenges and developing effective solutions before issues arise.
• Strong Collaborator: Able to work across departments, fostering relationships and ensuring alignment of business and IT goals.
• Results-Driven: Focused on delivering value through successfully implementing and optimising business applications.
• Leadership & Team Management: Experience managing cross-functional teams and providing mentorship to staff.
• Must have Accounting Knowledge to support the finance solution:
• Ability to manage multiple priorities, work under pressure, and adapt to changing business needs.

Aldar Education