Arabic Onboarding /Offboarding HR Specialist

• Oversee the entire onboarding and offboarding process for clients, ensuring compliance with internal policies and legal requirements.
• Manage large-scale onboarding processes, including document verification, system updates, and coordination with the recruitment team.
• Handle offboarding procedures, ensuring exit interviews are conducted, final payments are processed, and necessary documentation is completed.
• Track and report on all onboarding and offboarding activities.
• Employee Relations:

• Act as the first point of contact for employee relations matters, including conflict resolution, disciplinary actions, and grievance handling.
• Ensure consistent and fair implementation of company policies, procedures, and regulations.
• Develop and maintain positive relationships with employees and client representatives, providing guidance on HR-related issues.
• HR Compliance & Reporting:

• Ensure adherence to local labour laws, HR policies, and industry best practices.
• Regularly monitor and update HR operations to stay compliant with changes in legislation and HR trends.
• Prepare and analyze HR reports for internal and external stakeholders, including KPIs, metrics, and audit responses.
• Manage and ensure the accuracy of employee data in HRIS systems.
• Process Improvement & System Optimization:

• Continuously evaluate and improve HR operations processes to enhance efficiency, accuracy, and client satisfaction.
• Lead initiatives for HR software optimization, including implementing new tools or system enhancements.
• Monitor HR systems and workflows to identify areas for improvement and cost-saving opportunities.
• Client Support & Relationship Management:

• Serve as the primary HR operations contact for key clients, ensuring effective communication and problem resolution.
• Provide strategic HR insights and recommendations to clients based on data analysis and trends.
• Ensure high levels of client satisfaction through timely, accurate, and professional service delivery.
• Team Management and Collaboration

• Manage, and mentor a team of HR professionals, ensuring high performance and motivation.
• Establish clear team goals, delegate tasks, and monitor progress to meet deadlines and client expectations.
• Conduct regular team meetings and provide feedback, training, and professional development opportunities.
• Collaborate with other departments, like PRO, Insurance, Payroll, finance, account management, business to ensure smooth operations across HR functions.

• Experience:

• 2 + years of experience in HR operations in UAE
• Demonstrated expertise in onboarding, offboarding, employee relations, compliance, and HR software management.
• Education:

• Bachelor’s degree in human resources, Business Administration, or a related field. HR certifications are a plus.
• Skills & Competencies:

• Strong Team management skills, with a track record of building and developing high-performing teams.
• Excellent interpersonal, communication, and conflict resolution skills.
• High attention to detail, with the ability to manage multiple priorities and meet deadlines.
• Strong knowledge of HR practices, local labor laws, and compliance regulations.
• Proficiency in HRIS systems, payroll software, and Microsoft Office Suite (Excel, Word, PowerPoint).
• Analytical mindset with the ability to interpret HR data and generate actionable insights.
• Ability to work under pressure and handle complex HR issues in a fast-paced environment.
• Additional Requirements:

• Strong client-focused mindset with excellent customer service orientation.
• Ability to work flexible hours when required to accommodate client needs or urgent HR matters.
• Experience with managing audits and responding to HR-related inquiries from auditors or regulatory bodies.

Sundus Recruitment Services