Captain - for Award winning Restaurant in Dubai
- Dubai
- Permanent
- Full-time
- Supervise and guide the waitstaff team to ensure smooth service
- Ensure that waitstaff are knowledgeable about the menu and can provide accurate descriptions and recommendations to guests
- Handle guest queries and concerns in a professional and timely manner
- Monitor the dining area and ensure cleanliness and organization
- Coordinate with the kitchen staff to ensure timely delivery of food
- Maintain a high level of customer service and guest satisfaction
- Train and mentor new waitstaff members
- Handle any issues that may arise during service, ensuring quick resolution
- Prior experience as a Restaurant Captain in a restaurant setting
- Excellent communication and leadership skills
- Customer service-oriented mindset
- Ability to handle high-pressure situations and multitask
- Strong attention to detail
- Fluency in English and additional languages is a plus