Manager, CCS - GS
First Abu Dhabi Bank View all jobs
- Abu Dhabi
- Permanent
- Full-time
- Possess hands on experience in handling walk in customers.
- Possess adequate skills in managing client service counter functions.
- Act as the first point of contact for walk in clients, receive instructions/documents and attend client queries.
- Carry out customer identification checks in line with standard operating procedure.
- Handle day-to-day activities assigned by the unit head for all products pertaining to Corporate client services
- Support relationship management teams by providing operational services and support to their clientele.
- Possess experience on cash management operation functions like inward and outward remittances, cheque clearing.
- Possess appropriate understanding on other cash management related products & procedures.
- Ensure complete adherence to the policies and procedures laid down by FAB for operations without compromise to controls set as per departments SOP.
- Review SOPs as per internal Audit and RMU requirement for the process handled.
- Ensure that designated processes are managed efficiently with a high degree of accuracy and timeliness.
- Maintain confidentiality of customer data in line with data leakage and prevention policy.
- Actively participate in systems changes / process enhancements / pan bank initiatives in timely and effective manner.