Team Lead - Monitoring Reporting

• Intake & Prioritization: Receive analyst/tool outputs, remove out of scope, cluster related items and prioritize by spread, impact, sensitivity, and reputational risk.
• Planning & Task Allocation: Plan coverage for real-time, scheduled, and ad-hoc reporting; assign sources/platforms/languages; manage TAT based on urgency, data volume, and complexity.
• Standards & Template Compliance: Enforce consistent methodology and ensure all outputs follow approved templates and documentation rules.
• Quality Review & Monitoring Approval: monitoring drafts for accuracy, clarity, defensible conclusions, and evidence quality; approve monitoring outputs only.
• Cross-Team Coordination: Align monitoring priorities with sections needs; provide source tracing, context, and monitoring evidence packs as required.
• Monitoring outputs & Query: Maintain and manage the Monitoring Search Queries Library (queries, filters, keywords, and source lists), with version control and periodic optimization.
• Risk Escalation & Team Compliance: Detect and escalate sensitive/high-risk issues with a structured brief and response options; coach analysts and enforce privacy, information security, and need-to-know channels.

• 7–8 years in media monitoring/media intelligence/digital analysis/social listening.
• Strong hands-on experience with media monitoring & analytics platforms and dashboards (e.g., Talkwalker, Meltwater, Sprinklr, Brandwatch, BuzzSumo, Hootsuite, GA4, Similarweb, SEMrush).
• Excellent structured reporting + trend interpretation (volume/peaks/narratives/engagement).
• Excellent Arabic, English Professional.
• Proven leadership: planning, task allocation, coaching, and quality control.
• Strong UAE/GCC context and reputational risk judgment; sound escalation decisions.

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