Admissions and Administration Officer

ATLANTA TRAINING CENTER

Dubai
Permanent
Full-time

1 month ago

ATLANTA TRAINING CENTER is a new, dynamic training center in Dubai, and we are seeking a highly motivated and welcoming Admissions and Administration Officer to be a key member of our founding team. As the first point of contact for prospective students and visitors, you will be the face of our brand, responsible for creating a positive, professional, and trustworthy environment.This role is perfect for a charismatic individual with excellent communication skills and a talent for guiding potential clients through their decision-making process. You will be instrumental in both managing our daily operations and driving our student enrollment.Key ResponsibilitiesAdmissions & Student Enrollment:

Serve as the primary contact for all incoming inquiries via phone, email, and in-person visits.
Respond promptly to leads generated from advertisements and marketing campaigns.
Conduct outbound calls to prospective clients to generate interest and build a strong pipeline.
Provide detailed information about our courses and philosophy to prospective students in a clear and persuasive manner.
Guide applicants through the entire enrollment process, from initial inquiry to registration, ensuring a smooth and positive experience.
Build strong relationships with potential students to understand their career goals and help them choose the right program.

Student & Center Operations:

Manage the day-to-day relationship with enrolled students, handling inquiries, payments, and resolving complaints professionally.
Monitor student attendance, following up with absent students to ensure engagement and support.
Coordinate with instructors to ensure all equipment, materials, and supplies needed for courses are available and ready for use.
Manage the front desk, greeting all visitors with warmth and professionalism.
Handle general administrative duties, including scheduling appointments, managing records, and maintaining office supplies.
Support the management team with daily operational tasks as needed.

Required Skills & Qualifications

Proven experience in a front-facing role such as administration, customer service, sales, or admissions.
Exceptional communication and interpersonal skills: You must be naturally friendly, articulate, and able to make people feel comfortable and valued.
Strong consultative sales skills: A proven ability to be persuasive, build trust, and successfully convert inquiries into enrollments is essential.
Trustworthy and professional: Must be reliable and able to handle confidential information with discretion.
Excellent organizational and time-management skills.
Proficiency in English is required; fluency in Arabic is a significant advantage.
A positive, can-do attitude and a passion for helping people achieve their career goals.

Bayt

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