Client Relations Executive – Corporate Services (Dubai HQ, Global Market)

PFSER CONSULTING-FZCO

Dubai
Permanent
Full-time

7 days ago

We are an international Corporate Service Provider headquartered in Dubai, delivering corporate, legal, and consulting solutions to clients worldwide. We are seeking a Client Relations Executive (Entry Level, Front Office) to manage and convert incoming leads into satisfied long-term clients.Role OverviewAs a Client Relations Executive, you will be the first point of contact for potential and existing clients. You will manage inbound inquiries, qualify prospects, and ensure clients receive accurate information about our services. Working in close collaboration with our legal, compliance, and business development teams, you will support clients throughout the onboarding process and ensure they feel valued and well-served.Your role is critical to shaping the client’s first impression of our company. Professionalism, responsiveness, and attention to detail are essential.Key Responsibilities

Serve as the front-office representative for incoming leads (phone, email, in-person, and online)
Handle initial client inquiries, provide basic information about services, and escalate to specialists when needed
Qualify and assess potential clients before passing them to the business development team
Guide clients through the onboarding process, ensuring compliance with internal procedures
Maintain and update client records in CRM systems
Ensure smooth communication and coordination between clients and internal teams (legal, compliance, consulting)
Assist in organizing client meetings, follow-ups, and documentation requests
Represent the company with a professional appearance and manner at all times

Mandatory Requirements(applications without these will not be considered)

3-5 years of experience in a client-facing or sales support role (front office, customer relations, corporate services, consulting, or legal services preferred)
English: Native or C1 level (written and spoken)
Bachelor’s degree in Law, Business Administration, International Relations, or a closely related discipline
Excellent interpersonal and communication skills with a polished, professional presence
Strong organizational skills and ability to manage multiple client requests simultaneously
Demonstrated ability to work independently and take initiative in a fast-paced environment

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