We’re representing a global leader in connected safety technology, seeking a Client Success Manager to join their growing UAE team.In this role, you’ll be the trusted partner for a portfolio of enterprise customers, ensuring they receive maximum value from innovative safety solutions. You’ll manage renewals, uncover growth opportunities, and work closely with distributor networks to deliver outstanding client experiences.Key ResponsibilitiesProactively manage and retain an assigned customer portfolio across industrial sectors, with oil & gas experience highly regardedDrive service contract renewals and negotiate agreements through distribution channelsBuild long-term relationships with client stakeholders, ensuring strong adoption and satisfactionConduct business reviews to highlight ROI and identify expansion opportunitiesCollaborate with internal teams to resolve issues and enhance service deliveryAbout You3+ years’ experience in B2B SaaS/subscription renewals or enterprise account managementProven background in industrial markets; oil & gas experience an advantageStrong relationship-building skills, with the ability to work across diverse culturesProficiency in Arabic is highly valued, alongside strong English communication skillsComfortable with travel within the UAE and GCC region (up to 25%)This is an opportunity to join a mission-driven organisation where your work directly contributes to improving workplace safety across the region.Simba Talent – Thoughtful Recruitment, Rooted in IntegrityAt Simba Talent, we know recruitment can feel overwhelming—whether you’re a business searching for the right hire or a candidate looking for a role that fits just right. We also understand what’s at stake. A poor hiring decision doesn’t just cost money; it wastes time, drains resources, and disrupts teams.For candidates, a misstep can mean frustration, uncertainty, and wasted effort.That’s why we’re here: to make the process human again.We’ve walked in your shoes. We’ve been candidates navigating cold, impersonal processes, and we’ve worked in businesses that put profits before people.Simba Talent was born from a desire to do better—for everyone involved. We approach recruitment thoughtfully, with empathy and care, because we believe that getting it right is worth the extra effort.For us, it all starts with listening. Whether it’s understanding a company’s culture or a candidate’s personal values, we dig deeper to ensure every match we make is rooted in authenticity and alignment.Why Simba Talent?Before we act, we listen. We believe that understanding is the foundation of great recruitment. Whether you’re a client or a candidate, we take the time to hear your story, your challenges, and your goals.Our ExpertiseIT Software Development RecruitmentHelping tech-driven companies find developers and engineers who solve problems and create meaningful change.Oil & Gas RecruitmentConnecting energy businesses with skilled individuals who bring experience, reliability, and integrity to the field.HGV & Logistics RecruitmentPartnering with businesses in logistics and transport to find dependable professionals who keep operations running smoothly.
