Hotel Guest Relations Associate - Four Points by Sheraton Bur Dubai - Dubai, UAE
Marriott View all jobs
- Dubai
- DH 3,600-4,300 per month
- Permanent
- Full-time
Hotel Guest Relations Associate at Four Points by Sheraton Bur Dubai supports front office guest services and hospitality operations within a well-known international hotel in Dubai, UAE. This role focuses on assisting guests during arrival, stay, and departure while ensuring every interaction reflects professional service standards expected from a global hospitality brand.Job Details
Country: UAE
City: Dubai
Industry: Hospitality
Function: Guest Services-Concierge
Salary: 3600-4300 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-timeKey Responsibilities
- Welcome guests upon arrival and guide them through efficient check-in and check-out procedures
- Provide clear information about hotel services, dining options, and nearby attractions in Dubai
- Assist guests with requests, reservations, and service coordination during their stay
- Maintain accurate guest service records and support front office reporting tasks
- Coordinate with housekeeping and maintenance teams to resolve guest concerns promptly
- Ensure the lobby and reception area maintain professional hospitality presentation
- Deliver responsive service to maintain guest satisfaction throughout the hotel experience
- High school diploma or equivalent qualification required
- Previous experience in hotel front office, guest relations, or hospitality operations preferred
- Excellent communication and interpersonal skills with a strong service mindset
- Ability to handle multiple guest requests efficiently in a dynamic hotel environment
- Professional appearance and commitment to hospitality service standards
- Willingness to work flexible shifts including evenings, weekends, and holidays
- Front desk operations and guest service coordination
- Customer service communication and problem resolution
- Team collaboration across hotel departments
- Organizational and time management skills
- Attention to service quality and guest satisfaction
- Opportunity to work within a globally recognized Marriott International hospitality brand
- Professional experience in Dubai's dynamic tourism and hotel industry
- Supportive workplace focused on service excellence and teamwork
- Learning and career growth opportunities within Marriott's international network
- Exposure to global hospitality standards and operational best practices
Marriott International is a global hospitality leader operating thousands of hotels and resorts across multiple brands worldwide. Four Points by Sheraton blends classic comfort with modern hospitality, providing travelers with dependable service and welcoming environments. The Bur Dubai property offers professional service experiences while providing employees opportunities to develop their careers within Marriott's internationally recognized hospitality portfolio.Job Title Hotel Guest Relations Associate - Four Points by Sheraton Bur Dubai - Dubai, UAE
Job Description Hotel Guest Relations Associate - Four Points by Sheraton Bur Dubai - Dubai, UAEPosition Overview
Hotel Guest Relations Associate at Four Points by Sheraton Bur Dubai supports front office guest services and hospitality operations within a well-known international hotel in Dubai, UAE. This role focuses on assisting guests during arrival, stay, and departure while ensuring every interaction reflects professional service standards expected from a global hospitality brand.Job Details
Country: UAE
City: Dubai
Industry: Hospitality
Function: Guest Services-Concierge
Salary: 3600-4300 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-timeKey Responsibilities
- Welcome guests upon arrival and guide them through efficient check-in and check-out procedures
- Provide clear information about hotel services, dining options, and nearby attractions in Dubai
- Assist guests with requests, reservations, and service coordination during their stay
- Maintain accurate guest service records and support front office reporting tasks
- Coordinate with housekeeping and maintenance teams to resolve guest concerns promptly
- Ensure the lobby and reception area maintain professional hospitality presentation
- Deliver responsive service to maintain guest satisfaction throughout the hotel experience
- High school diploma or equivalent qualification required
- Previous experience in hotel front office, guest relations, or hospitality operations preferred
- Excellent communication and interpersonal skills with a strong service mindset
- Ability to handle multiple guest requests efficiently in a dynamic hotel environment
- Professional appearance and commitment to hospitality service standards
- Willingness to work flexible shifts including evenings, weekends, and holidays
- Front desk operations and guest service coordination
- Customer service communication and problem resolution
- Team collaboration across hotel departments
- Organizational and time management skills
- Attention to service quality and guest satisfaction
- Opportunity to work within a globally recognized Marriott International hospitality brand
- Professional experience in Dubai's dynamic tourism and hotel industry
- Supportive workplace focused on service excellence and teamwork
- Learning and career growth opportunities within Marriott's international network
- Exposure to global hospitality standards and operational best practices
Marriott International is a global hospitality leader operating thousands of hotels and resorts across multiple brands worldwide. Four Points by Sheraton blends classic comfort with modern hospitality, providing travelers with dependable service and welcoming environments. The Bur Dubai property offers professional service experiences while providing employees opportunities to develop their careers within Marriott's internationally recognized hospitality portfolio.
Post DetailsJob Start Date
Salary from 3600.00
Salary to 4300.00
Number of Vacancies 1
Location -Location City DubaiDesired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location
Careers in Gulf