Confidential:Receptionist Job Description:INTRODUCTION TO IMKANHeadquartered in Abu Dhabi, Imkan is a real estate developer, with a Research and Development platform at its core to support the creation of innovative destinations– soulful places that enrich people’s lives. We believe in redefining the industry we operate in while transforming the fabric of every community we develop.We boast a diverse and unique portfolio of soulful developments that cater to different market segments and opportunities. We do this by being ambassadors of our potent heritage, harnessing our strong research potential and fostering an environment that nurtures and enables our business and team to continuously grow. All this is done with a driven global outlook that nurtures local cultures and strives to integrate into the communities we operate in. Imkan is vested in building soulful integrated communities that are enriching for generations to come.JOB SCOPEA Receptionist is a pivotal member of staff in our company. Receptionist is the first point of contact for any visitors to the office or anyone contacting the company, so being well-presented and polite are pivotal traits.A Receptionist also maintains security by logging all visitors and possibly issuing visitor passes.A Receptionist reports to the Studio Manager in the current structure.PRINCIPAL ACCOUNTABILITIESReceptionist:
Greet and welcome guests as soon as they arrive at the office
Direct visitors to the appropriate person and office
Answer, screen and forward incoming phone calls to the appropriate person
Ensure reception is always manned during the official office working hours
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Provide basic and accurate information in-person and via phone/email
Receive, sort and distribute daily mail/deliveries
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
Order office supplies and keep inventory of stock
Maintain company calendar for meetings, presentations, company outings, and conference room usage
Keep updated records of office expenses and costs
Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Provide general administrative support to all the departments as and when required
Job Context:Internal: All Internal DepartmentsExternal: Clients, Vendors, Contractors, Consultants, Agencies and SuppliersQualificationsKnowledge/Skills/Abilities/Specifications:
Proven work experience as a Receptionist, Front Office Representative or similar role
Proficiency in Microsoft Office Suite
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional attitude and appearance
Solid Arabic and English written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
High school degree; additional certification in Office Management is a plus
