Job Description:Sales associate will be responsible for maximizing sales through exceptional customer service. The job holder will also be responsible for maintaining the desired retail operations, customer service, replenishment, recovery standards in the store in all aspects.Responsibilities:Shop Keeping and Store StandardsMaximize and contribute to sales within the store through exceptional customer service and retail experienceEnsure all stock is laid out and displayed according to standard layout norms (product placement, signage, neat and well folded, arranged in order from smallest to largest, hanged items must be steamed, ,size wise etc)Ensure all products are price tagged and bar-coded before displayEnsure correct rotation of stock on shelves and assist in accurate stock counts as per store requirementsEnsure awareness and vigilance at all times of security in the store without any negligenceEnsure the highest standards of housekeeping standards and grooming etiquettes are maintained in store at all timesGive accurate and current information about the product for all inquiriesUnderstand the returns policy and ensure effective implementationHelp store merchandiser and/or store manager in product placement and arrangementMaintain a clean and well-organized back- stock area and keep the employee break area neat and tidyOperate as a cashier and be consistently accurate in money handling ( in case applicable)Understand and utilize all reports required for the day to day functioning of each storeCarry out linked selling i.e. understand the customer's need and close the dealStore Merchandise / MerchandisingMaintain a detailed knowledge of the merchandise/ products stocked in the storeEnsure promotions and fast selling lines are featured in the storeProvide information about the customers(likes, dislikes and opinions) to the Team LeaderEnsure effective stock replenishment to the store and assure continuous stock availability, ongoing recovery & maintenance in the store.Customer ServiceResponsible for greeting and meeting all customers promptly and politely as they enter the storeProvide customer satisfaction by delivering exceptional customer serviceGuide customers throughout the store or to the specific area the customer requestsDevelop a clear understanding of all departments, products, make, features and after sales serviceEnsure effective implementation of visual merchandising principles within the storesEffectively deal with customer queries and complaintsFollow procedures for dealing with specific customer ordersEnsure confidentiality with respect to Landmark retail/store sales informationAbout Us:Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own-built brands across retail, hospitality, food, and leisure.Over the years, our UAE - based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC's largest omnichannel retailers and India's top home and fashion retailer.We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Homecentre, Emax, Fitness First, to Funcity, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.About the Team:Home Box is a one-stop shop offering smart furniture and furnishings for everyday living, at affordable prices. Launched in 2013, Home Box is one of the Landmark Group's fastest growing concepts with 51 stores across KSA, UAE, Bahrain and Qatar. With an extensive offering of great quality products, Home Box makes customers feel at home with its good, honest prices and friendly, helpful service.Through Home Box, the Group aims to provide customers with tasteful yet affordable home furnishing solutions that promises to transform your space with our bold textures and exquisite décor that make every occasion memorable with a commitment to be the heart of your home, offering an exceptional, cost-effective shopping journey. Known for its modern designs and high quality, Home Box is celebrated for shaping contemporary lifestyles with curated collections that combine aesthetic appeal and the latest trends at affordable prices.“At Home Box, we continually research market trends to create products that fulfil our customers' needs. Our goal is to fill the market gap for fashionable, contemporary home essentials at affordable prices. We are committed to enhancing the customer experience through innovative approaches, as exemplified by our new store concept, which elevates economical home shopping and promises 'Always more in the box' for our customers,” stated Ajay Antal, CEO of Home Box.8,000+ Products offering amazing quality and prices.50+ Stores helping millions of satisfied customers.4 Countries where we've made our mark in 3 years.1000+ Emp.dedicated to great service.
