IT Technician

JCA Associates

  • Abu Dhabi
  • Permanent
  • Full-time
  • 2 months ago
Main Tasks & Responsibilities
  • Set up workstations with computers and necessary peripheral devices (phones, routers, printers etc.)
  • Check computer hardware (HDD, mouse, keyboards etc.) to ensure functionality
  • Install, upgrade, and configure appropriate software and functions according to specifications
  • Develop and maintain local (wired and wireless) networks in ways that optimize performance
  • Conduct or instruct reactive and preventive maintenance service on the hardware.
  • Ensure security and privacy of networks and computer systems
  • Manage the Wi-Fi network and access points
  • Provide orientation and guidance to users on how to operate new software and computer equipment
  • Organize and schedule upgrades and maintenance without deterring others from completing their work
  • Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
  • Maintain records/logs of repairs and fixes and maintenance schedule
  • Maintain and manage the IT inventory
  • Identify computer or network equipment shortages and place orders
  • Contact the telecommunication provider as needed
  • Able to troubleshoot the Access Control and CCTV hardware and software
  • Coordinate with the Access Control and CCTV SLA vendors
Note: The responsibilities will include the above but not limited to it.

Mandatory
  • Excellent diagnostic and problem-solving skills
  • Excellent communication ability
  • Outstanding organizational and time-management skills
  • In depth understanding of diverse computer systems and networks
  • Good knowledge of internet security and data privacy principles
  • Stay updated on hardware and software he is dealing with.
Prerequisite Qualifications
  • Degree in Computer Science, engineering, or relevant field
  • 3+ years’ experience executing the tasks mentioned in the above-mentioned responsibilities.
  • 3+ years’ experience working as a sole IT Technician in an organisation

JCA Associates

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