Intern - Information Technology
- Dubai
- Training
- Full-time
- Perform IT maintenance activities on a monthly basis.
- Identify IT related risks and issues and escalate them to the Assistant IT Manager.
- Manage day-to-day IT operations and ensure smooth running of all computer systems in the hotel for users and guests.
- Participate in Accor regional eLearning platform.
- Follow set of guidelines related to archiving back-ups, accessing records, and transferring records via different channels.
- Ensure backup of all relevant user-generated data.
- Troubleshoot and carry out repairs and data backup/restoration when necessary.
- Monitor systems and network performance on an ongoing daily basis.
- Install and configure software and hardware as per the Accor standard.
- Understand the applicability of new and improved IT developments and solutions.
- Display ability to identify potential upgrades, enhancements new products and their effects.
- Degree in IT Computer Science or other relevant discipline.
- Strong interpersonal and problem solving abilities.
- Highly responsible & reliable with exceptional attention to detail.
- Ability to focus attention on guest needs, remaining calm and courteous at all times.