Beauty Advisor

• Formulate the monthly Makeover Campaigns calendars for the concept in consultation with the Brand

• Plan and organize the Makeover Campaigns as per the approved calendar
• Create and maintain the database of regular clients for Makeover Campaigns
• Fix appointments with the regular clients for Makeover Campaigns
• Monitor and handle customer queries and advise customers on proper application of make-up and how to

• Ensure seasonal peaks, important trading/promotional events are handled efficiently.

• Play an advisory role to customers for buying and applying make-up, to facilitate cross and link selling.
• Implement a high standard of customer service for her door, within the store.
• Exhibit Flexibility on given schedule, while performing various make-up events across Lifestyle stores.
• Ensure customer needs are met and complaints/queries are addressed in a timely manner. Where needed,

• Assess mystery shopping feedback and prepare action plan for improvement.

• Well aware of the latest trends in the Beauty Industry to be ahead of competitors.
• Achieve the revenue targets for the store.
• Ensure regular monitoring of sales on exclusive cosmetics brands to support and ensure sales targets are

• Exhibits the ability to sell appropriate products to promote sales after doing a makeover.
• Actively seeks ways to achieve or exceed shop sales targets.
• Ensure that every Makeover Campaign, product demonstration and communication with clients is

• Monitor and control expenses(stock damages and consumables) through efficient store operations.
• Interpret and act on operational profit and sales reports and focus on improving under-performing areas
• Monitor and continuously seek to understand commercial environment, local trading patterns, competitor

• Work in line with Brand Managers to understand the new launches and activities to be covered for the

• Work with Brand Manager to promote non sellers / slow sellers during makeover activities and increase

Landmark Group