Sales Associate

  • Dubai
  • Permanent
  • Full-time
  • 1 month ago
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values ​​of our Houses, through a process of permanent creativity.YOUR MISSION:
As an ALAÏA Ambassador, you have to achieve sales in line with the ambitious of the Boutique and ensure that every Client has an exceptional and unique experience in the Boutique, by providing the highest standards of service. Reflect and demonstrates ALAÏA image and values at all the time.KEY RESPONSIBILITIES:- Sales driven in line with ALAÏA commercial strategy and sales ceremonyReaching monthly store targets with the teamIncreasing average basket in quantity and value (UPT, VPT)Developing cross-sellingKnowing RTW and Accessories construction and vocabulary- Client service excellenceBringing to life the ALAÏA customer experienceRepresenting with the highest standards and promoting ALAÏA’s name and image inside the BoutiqueWelcoming Client, in the Boutique, over the phone, by e-mail, according to ALAÏA guidance and standardsDeveloping the client book and updating the customer databaseDeveloping Client loyalty through excellent service and TreatmentReinforcing clientele relationships with consistent follow up- Boutique operations and visual merchandisingTaking part actively in team meetings, events, annual inventory counts and all daily operations as requiredRespecting and ensuring the highest standards of the displays in line with the Boutique guidanceEnsuring a constant Boutique cleanliness and tidinessRespecting and applying security rules and mindset- Brand AmbassadorMaintaining excellent level of product knowledge, understanding products and trends, collectionsFollowing the ALAÏA GroomingWorking closely with partners and teamsYOUR PROFILEStrong achievement & Client databaseA first professional experience gained from a luxury retail experienceA person with an excellent high Client Treatment standards and centricityA team player with excellent inter-personnel skills and multi-tasking, collaborative, supportive, and flexibleA person generous, confident, committed, passionate, audacious, humble with refined communication, elegance, and resilient: warm, genuine, articulate, and discreet to align with ALAÏA spirit.#Richemont #WeCraftTheFuture

Richemont