Chef de Partie - Waterpark

• Assist in ensuring that culinary Colleagues deliver the brand promise and provide exceptional Guest service at all times.

• Ensure that all interactions with Guests are engaging, entertaining, and align with the park's brand promise.

• Handle Guest inquiries and feedback in a courteous and efficient manner, ensuring that any issues are resolved satisfactorily.

• Maintain positive interactions with Guests and Colleagues, fostering a fun and welcoming environment.

• Maximize productivity through effective time management and multi-tasking.

• Assist in managing resources efficiently to meet the financial goals of the park.

• Embrace new technology and methods to enhance Guest experiences and improve productivity.

• Work closely with other Colleagues in a supportive and flexible manner, focusing on the overall success of the park and the Guests satisfaction.

• Produce a consistent and high-quality product, following park standards.

• Perform all duties and tasks assigned in the kitchen to the standard set.

• Be entirely flexible and adapt to rotate within the different sub departments of the kitchen Division as assigned.

• Be fully conversant with all services and facilities offered by the park.

• Perform opening and closing procedures established in the kitchen.

• Have a thorough understanding and knowledge of all food and beverage items in the menu.

• Ensure that the kitchen and surrounding area is kept clean and organized at all times.

• Monitor operating supplies and reduce spoilage and wastage.

• Handle Guest enquiries in a courteous and efficient manner and report Guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with Guests.

• Respond to the results of the Consumer Audit and ensures that the relevant changes are implemented.

• Closely supervise the department Colleagues in the performance of their duties, ensuring this is in accordance with policies and procedures and applicable laws.

• Oversee the punctuality and appearance of all Colleagues, making sure they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the park and department’s grooming standards.

• Develop the skills and effectiveness of all Colleagues through appropriate training, coaching, and/or mentoring.

• Assist in the training of Colleagues, ensuring they have the necessary skills to perform their duties with maximum efficiency.

• Supervise the Colleagues within the department, ensuring the correct standards and methods of service are maintained as stated in the Departmental Operations Manual.

• Support the implementation of The People Brand, demonstrating and reinforcing the park's Values and Culture Characteristics.

• Ensure Colleagues have a complete understanding of and adhere to Colleague rules and regulations.

• Ensure Colleagues follow all park, company, and local rules, policies, and regulations relating to fire and hazard safety, and security.

• Understand and strictly adhere to the Rules & Regulations established in the Colleagues Handbook and the park’s policy on Fire, Hygiene, Health, and Safety. • Report for duty punctually, wearing the correct uniform and nametag at all times.

• Maintain a high standard of personal appearance and hygiene at all times.

• Maintain a good rapport and working relationship with Colleague in all other departments.

• Attend and contribute to all Colleague meetings, Departmental, Park, and Hotel training schedules, and other related activities.

• Fully support the Departmental Trainers function in the Department assigned.

• Undertake any reasonable tasks and secondary duties as assigned by the Junior Sous Chef.

• Respond to any changes in the department function as dictated by the park.

• Project at all times a positive and motivated attitude and exercise self-control.

• Have a complete understanding of the Department Operations Manual and Policies and Procedures.

• Assist in carrying out quarterly, bi-yearly, yearly inventory of operating equipment.

• Carry out any other reasonable duties and responsibilities assigned.

Hyatt