Senior Analyst, Business Intelligence
National Reference Laboratory
- Abu Dhabi
- Permanent
- Full-time
Responsible for developing new business strategies and models, communicating to management on how these strategies and models will enhance business efficiency, and creating required reports for evaluation of business performance.Key decisions the role makes and the extent of the impact of the decision:Evaluation of Business efficiency and optimization of business models in clinical operations.ResponsibilitiesOrganizational Culture & Compliance
- Adheres to the division's policies, procedures and standards while ensuring compliance with applicable regulatory bodies.
- Contributes towards an innovative culture of continuous improvement for enhancing operational efficiency and effectiveness.
- Participates in meetings and maintains professionalism and confidentiality as per the organization's standard code of conduct.
- Ensures data accuracy, completeness, consistency, and reliability improves the overall quality of data-driven decision-making, aiding in the establishment of data governance policies and best practices enhances data integrity and consistency, leading to increased trust in data and improved business processes.
- Collaborating with data stewards, data owners, and business stakeholders ensures that data architecture solutions align with organizational requirements. Well-designed data pipelines and integration workflows enable efficient data management and enhance the accessibility and usability of data for analysis and reporting purposes.
- Manages complex datasets by identifying, aggregating, cleaning and validating data from multiple sources in preparation for reporting use.
- Implements various visualization techniques to assist users in identifying critical data quickly and accurately.
- Participates in the development of data models.
- Collects, interprets and analyzes large volumes of data, patterns, trends, and correlations can be identified, leading to actionable insights.
- Carries out advanced reporting and dashboards tracking KPIs and metrics provide real-time visibility into business performance, enabling informed decision-making and proactive responses to business challenges.
- Uses analytical techniques to design, develop and maintain reports, scorecards and dashboards, summarizing clinical, quality and operations data, for review by executives and operations team.
- Provides in-depth analysis and develops routine reporting of business metrics,financials and clinical operations.
- Creates or reviews technical design documentation to ensure the accurate development of reporting solutions.
- Submits data per internal requirements to M42 and the asset.
- Advance expertise using SQL to develop complex queries from electronic medical record.
- Knowledge of Cerner Command Language (CCL) in facilities utilizing Cerner as electronic medical record.
- Design, build, and mange Healthcare Data Analytics solutions, which drive superior quality improvement analytics.
- Advance expertise developing data models, cubes, and visualizations using BI tools empowers stakeholders to explore data and gain insights independently.
- Robust and scalable BI solutions ensure the availability of accurate and secure data for analysis, enabling the organization to make informed decisions and drive strategic initiatives.
- Produces compelling visualizations, reports, and presentations facilitate the understanding of complex data findings by stakeholders at all levels.
- Effective communication of insights and recommendations to business leaders promotes data-driven decision-making, fosters collaboration, and improves overall organizational performance.
- Communicates effectively with team members and maintains good inter-functional liaison to ensure smooth implementation of operational activities.
- Communicates applicable regulatory requirements in a timely and clear manner within the division.
- Bachelor's degree in data or IT fields.
- Master's degree in data or IT.
- Proven experience (4+ years) as a Senior Analyst or similar role, with a focus on data analysis, reporting, and visualization.
- 2+ years’ experience in healthcare industry.
- Experience working on contact center data analytics.
- Microsoft Power BI Certified.
- Expertise in DAX (Data Analysis Expressions) and M language and the ability to manipulate data and perform calculations in Microsoft Power BI.
- SQL and data querying languages, along with proficiency in working with relational databases and data warehouses.
- Proficiency in utilizing BI tools and technologies such as Tableau, Power BI, QlikView, or similar platforms for data visualization and reporting.
- Experience with data modeling, ETL processes, and data integration.
- Excellent analytical skills with the ability to translate complex data into meaningful insights and actionable recommendations.