Demand Planning & Customer Engagement Specialist
Colgate-Palmolive
- Dubai
- Permanent
- Full-time
# 158744 - Dubai, Dubai, United Arab EmiratesWho We AreColgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom’s of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Pet Nutrition.We are recognised for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children’s oral health.If you want to work for a company that lives by their values, then give your career a reason to smile and join our global team!Job Summary:Demand Planning & Customer Engagement Specialist is responsible for Israel market business demand fulfillment covering both demand planning and customer service activities & will be responsible for creating and effectively managing the Company’s Forecasting and Supply Planning systems to deliver key Company targets i.e. Forecast Accuracy and Product Availability while keeping in-country inventory at budgeted level.
As one of the visible CP representatives of the Israel customer, the role owner also assumes a key role in improving customer case fill and engagement levels.Key Responsibilities:
- Develop, implement and run Company’s forecast generation system
- Align on the final replenishment plan based on customer’s order and inventory level target
- Develop an efficient information flow with other functions inside the company for integrated planning of new product launches
- Ensure demand and supply visibility for the market with proactively looking for alternate solutions to minimize supply risk
- Regularly monitor the customer's on hand stock coverage and propose order adjustments in case of coverage risk
- Build long-term continuous knowledge on the in-country market specifics relating to demand forecasting
- Ensure efficient utilization of SAP throughout the Customer Service & Logistics organization
- Have regular reviews with customer about local customer to trade service level, review the gaps
- A Bachelor’s Degree or Engineering or related fields / Business Administration / International Trade
- Minimum 2 years of Customer service or planning experience at a multinational FMCG company
- Fluent in English
- Advanced analytical abilities
- Advanced Microsoft Excel and Google Tools expertise
- Ability to lead and prioritize multiple projects simultaneously
- Master's Degree
- SAP knowledge
With the Colgate brand in more homes than any other, we are presented with great opportunities and new challenges as we work to integrate sustainability into all aspects of our business and create positive social impact. We are determined to position ourselves for further growth as we act on our 2025 Sustainability & Social Impact Strategy.Our Commitment to Diversity, Equity & Inclusion
Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.Reasonable accommodation during the application process is available for persons with disabilities. Please contact Application_Accommodation@colpal.com with the subject "Accommodation Request" should you require accommodation.#LI-Hybrid