Room Service Order Taker - Dubai, UAE
- Dubai
- Permanent
- Full-time
IHG Hotels and Resorts is seeking a Room Service Order Taker for voco Hotels in Dubai. This role is vital in ensuring seamless order processing, excellent guest service, and smooth coordination between departments. You will handle guest calls, manage orders, and support the overall dining experience.Job Details
Location: United Arab Emirates
Location: Dubai
Industry: Hospitality / Travel
Function: Food Preparation / Service
Salary: AED 3000-4000 monthly (Market Estimated)
Gender: Any
Candidate Nationality: Any
Candidate Preferred Location: Any
Job Type: Full-timeWhat You'll Do
- Receive room service orders by phone and accurately enter them into the POS system.
- Provide menu recommendations and answer guest inquiries.
- Communicate dietary requirements and special requests to the kitchen.
- Coordinate with kitchen and service staff to ensure timely delivery.
- Follow up with guests to confirm satisfaction.
- Ensure accurate billing and process payments as per hotel policies.
- Maintain supply inventory and report shortages.
- Keep the order-taking station clean and organized.
- Assist with trays, table setups, and deliveries during peak periods.
- Strong communication and attention to detail.
- Service-oriented personality with problem-solving skills.
- Ability to multitask and work efficiently under pressure.
- Basic reading, writing, and math skills.
- Flexibility to work night shifts, weekends, and holidays.
- Competitive salary and benefits package.
- Opportunities for career development within IHG Hotels and Resorts.
- Inclusive and diverse work environment.
- Be part of a brand that values sustainability and exceptional guest service.
IHG Hotels and Resorts is a leading global hospitality group with brands such as voco, InterContinental, and Holiday Inn. voco Hotels in Dubai combine contemporary comfort with sustainable practices, offering a welcoming environment for guests and employees alike. The brand focuses on individuality, attentive service, and creating memorable experiences.Job Title Room Service Order Taker - Dubai, UAE
Job Description Room Service Order Taker - Dubai, UAERole Summary
IHG Hotels and Resorts is seeking a Room Service Order Taker for voco Hotels in Dubai. This role is vital in ensuring seamless order processing, excellent guest service, and smooth coordination between departments. You will handle guest calls, manage orders, and support the overall dining experience.Job Details
Location: United Arab Emirates
Location: Dubai
Industry: Hospitality / Travel
Function: Food Preparation / Service
Salary: AED 3000-4000 monthly (Market Estimated)
Gender: Any
Candidate Nationality: Any
Candidate Preferred Location: Any
Job Type: Full-timeWhat You'll Do
- Receive room service orders by phone and accurately enter them into the POS system.
- Provide menu recommendations and answer guest inquiries.
- Communicate dietary requirements and special requests to the kitchen.
- Coordinate with kitchen and service staff to ensure timely delivery.
- Follow up with guests to confirm satisfaction.
- Ensure accurate billing and process payments as per hotel policies.
- Maintain supply inventory and report shortages.
- Keep the order-taking station clean and organized.
- Assist with trays, table setups, and deliveries during peak periods.
- Strong communication and attention to detail.
- Service-oriented personality with problem-solving skills.
- Ability to multitask and work efficiently under pressure.
- Basic reading, writing, and math skills.
- Flexibility to work night shifts, weekends, and holidays.
- Competitive salary and benefits package.
- Opportunities for career development within IHG Hotels and Resorts.
- Inclusive and diverse work environment.
- Be part of a brand that values sustainability and exceptional guest service.
IHG Hotels and Resorts is a leading global hospitality group with brands such as voco, InterContinental, and Holiday Inn. voco Hotels in Dubai combine contemporary comfort with sustainable practices, offering a welcoming environment for guests and employees alike. The brand focuses on individuality, attentive service, and creating memorable experiences.
Post DetailsJob Start Date
Salary from 3000.00
Salary to 4000.00
Number of Vacancies 1
Location -Location City DubaiDesired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location
Careers in Gulf