Trading Support Analyst (VN2588)
Marex View all jobs
- Abu Dhabi
- Permanent
- Full-time
- Provide 1st/2nd line support for all Trading Platforms offered to both internal and external client base
- Trading front end functionality knowledge
- Assist in client On-Boarding
- Exchange reporting & Compliance audits
- High Frequency trading platform knowledge
- User & account administration to include limits adjustments upon Risk approval
- Manual ticket booking
- System outage management of client trades
- Liaison between technology dept. and business groups to communicate changes
- On-going review of manual processes e.g. Reporting to identify improvements / automation opportunities.
- Must be comfortable with shift coverage generally between 7:00am and 17:30pm (to cover 8.5 hours) Mon-Fri; with occasional needs for evening, weekend and holiday coverage
- Minimum of 2 years* experience working with front end systems and admin tools including Fidessa,
- TT, Stellar, CQG, Webice, CME Direct and various other ISVs.
- Minimum 2 years* experience of dealing Global exchanges such as ICE, CME, Eurex, etc.
- Minimum of 1 year* experience in Exchange connectivity for global derivative, commodity, cash and equity markets
- Excellent working knowledge of database queries and excel for Compliance audits and management reporting
- Minimum of 1 year* previous experience of client On-Boarding for both Fix and bespoke API protocols
- Minimum of 2 years* market knowledge to handle 1st line system admin requests (e.g manual ticket booking, change in limits etc.)
- Working knowledge of FIX Messaging Protocol with a minimum of 6 months hands on experience
- Dynamic work ethic: ability to adapt to changing electronic trading environment. Pro-actively learning new technologies and adapt to new technologies, platforms, or requirements
- Proactive and willingness to pick up issues
- Calm demeanour
- Excellent verbal and written communication skills
- A collaborative team player, approachable, self-efficient and influences a positive work environment
- Demonstrates curiosity
- Resilient in a challenging, fast-paced environment
- Excels at building relationships, networking and influencing others
- Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness
- Act with integrity
- Act with due skill, care and diligence
- Be open and cooperative with the FCA, the PRA and other regulators
- Pay due regard to the interests of customers and treat them fairly
- Observe proper standard of market conduct
- Act to deliver good outcomes for retail customers
- candidates outside of this range will be also considered