Pearl Club Intern (Front Office) | Waldorf Astoria Dubai Palm Jumeirah
Hilton
- Dubai
- Training
- Full-time
- Welcome executive guests on arrival and assist them during their stay dealing efficiently with enquiries and any complaints
- Process accurately check-ins and check-out
- Ensure that all guest supplies and amenities are offered and replenished to the required standards
- Provide excellent Food & Beverage services in the Club Lounge
- Stay current with all hotel services as well as VIP requests and special events
- Demonstrate a knowledge of external locations, attractions and landmarks in the vicinity
- Project a professional manner with an emphasis on hospitality and guest service
- Comply with Hotel security, fire regulations and all health and safety legislation
- Execute tasks as instructed by the Pearl Club Supervisor or Assistant Pearl Club Manager
- Serve your role and team in an environmentally-conscience manner
- Previous experience in a customer-focused industry
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Excellent grooming standards
- Ability to work on your own and as part of a team
- Competent level of IT proficiency
- Previous experience in cash handling