Application Administrator

• Monitor the software application, and document and analyze problems.

• Collaborate with the Team to ensure proper integration of the application.

• Work closely with the Team and vendors to tune and troubleshoot problems.

• Develop test plans to verify logic of new or modified applications.

• Maintain system documentation.

• Plan, coordinate, test, and communicate changes, upgrades/maintenance schedules, and new services with the Team and clients, ensuring business operations will operate correctly in current and future environments.

• Set up administrator and service accounts.

• Work closely with the Team and the Office of Audits and Analysis to ensure appropriate controls and audit logs are in place.

• Provide advice and training to end-users.

• Maintain current knowledge of relevant technologies and business processes.

• Review the governing regulations to ensure proper program support.

• Enable best practices.

• Process automation.

• 3-5 years' experience in similar function

• Understand the workflow and process requirements of business units related to the application.

• Demonstrated ability to provide outstanding customer service, be a good listener and work well with a diverse group of customers and IT.

• Demonstrated ability to be the subject matter expert in supporting, maintaining, and administering complex applications.

• Excellent problem solving/analytical skills, knowledge of analytical tools, and complex troubleshooting methods.

• Hands-on experience in process automation, best practice approach, technology efficiency, and effectiveness.

• Self-motivated, able to work independently, and takes initiative.

• Ability to multitask in a fast-paced environment.

• Outstanding attention to detail with superior time and project management skills.

• Ability to learn new content areas and new skills quickly.

Al Tayer Group