Account Manager - VIP/Institutional Clients
Binance
- Asia Dubai
- Permanent
- Full-time
- Primary point of contact for a number of institutional/VIP clients.
- Expanding the relationships with existing customers by sustained communication, understanding of their needs.
- Identify growth opportunities for clients and help to acquire resources to help realise the opportunities.
- Help clients to navigate Binance's product offering, VIP structure, and key updates and changes on the Binance platform. Provide support for client's VIP upgrade and other product configurations.
- Analysis of user behaviour, tracking the status, finding hidden needs, writing key customer analysis reports for key clients.
- At least 5 years working experience in account management/sales function from financial/trading institutions.
- Product knowledge from working in exchange/broker/trading firms.
- Understand common trading strategies and how trading firms operate to make profit.
- Strong client management skills including maintaining strong relationships, organizing client profiles and incentivise client business activities, etc.
- Strong communication skills, ability to be flexible in a variety of situations.
- Understanding of trading systems and API are strong plus.
- Ability to work under pressure.
- Passionate about crypto. Industry experience is highly preferred.
- Be a part of the world's leading blockchain ecosystem that continues to grow and offers excellent career development opportunities
- Work alongside diverse, world-class talent in an environment where learning and growth opportunities are endless
- Tackle fast-paced, challenging and unique projects
- Work in a truly global organization, with international teams and a flat organizational structure
- Competitive salary and benefits
- Flexible working hours, remote-first, and casual work attire