Customer Relations Manager

Baker Hughes

Dubai
Permanent
Full-time

1 day ago

Customer Relations ManagerAre you passionate about building relationships and ensuring customer success?Do you like creating/managing customer service process data, identifying improvement areas, developing solutions and tracking their implementation?Join our Pipeline Integrity Management team!Quest Integrity, a Baker Hughes company, is a global leader in assessing the reliability of critical assets for the energy and process industries. Quest Integrity employs leading-edge technology and subject matter expertise to help companies improve the uptime, performance and longevity of their assets.Partner with the bestIn this role, you will be responsible for providing comprehensive administrative support to the Inspection Business UnitAs a Customer Relations Manager, you will be responsible for

Scheduling and assigning crews.
Providing daily administrative and reception support within the office.
Managing, maintaining and controlling office supplies, equipment, and personal protective equipment (PPE).
Gathering and preparing vendor invoices for processing.
Reviewing expense reports from field personnel and in preparation for approval.
Planning for training sessions, meetings and small events.
Setting up Vendor and maintenance.
Coordinating the field service travel arrangements and equipment shipments with various outside agencies.
Attending project and Health, Safety, Security and Environment (HSSE) meetings.
Arranging, preparing minutes and distributing minutes of operational and safety meetings.
Performing tasks from project, operational and safety meetings.

Fuel your passionTo be successful in this role you will:

Have BE/BTech in Engineering with a minimum of 5 years of experience in Inspection
Have a good background in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, etc.).
Be able to work in an ever-changing environment with constant change and firm deadlines.
Have excellent and effective communication skills.
Have experience within an industrial service environment.

Work in a way that works for youWe recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working with usOur people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.Working for youOur inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

Contemporary work-life balance policies and wellbeing activities
Comprehensive private medical care options
Safety net of life insurance and disability programs
Tailored financial programs
Additional elected or voluntary benefits

Baker Hughes

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