IT Support Executive

• IT infrastructure design, implementation, and management (Server, wired/wireless network).
• Disaster Recovery site, backup implementation with data center for critical server roles.
• Manage and administer the e-mail platform & Active Directory.
• Revamping server room to the industry standards in a most possible way.
• Firewall management and administration for the campus.
• Managing and administration of the servers in the data center.
• Managing and administration of the centralized, standalone & cloud printers.
• Managing and administration of the biometrics attendance system and ID cards for staff and students.
• Establishing and managing a Virtual Private Network.
• Manage and administer Video conferencing platforms like Zoom/Google Meet/ Teams and their hardware.
• IP PBX management and administration.
• Plan, implement, administer CRM (BITRIX) & LMS(Moodle) and other applications.
• Providing technical support and training for the IT personnel and staff.
• Managing IT Assets.
• Provide guidance and explain policies and procedures to staff and end-users.
• Manage website hosting.
• Must have knowledge of UI/UX & DevOps.

• Minimum 3-5 years of experience as an IT Support Executive in the education sector.
• Bachelor's degree with MCSE/CCNA and three years of relevant experience in the education sector in UAE.
• Ability to work both independently and as part of a team.
• The ability to communicate and solve problems.
• Familiarity with all policies, procedures, and regulations related to the field of work.
• Analysis and reporting skills.
• Ability to manage resources effectively.
• The ability to plan, organize, and develop.
• Excellent command of English Communication.
• Team player with a positive outlook and a clear focus on quality assurance and customer satisfaction.
• MCSE, CCNA, Firewall & Security, CCTV and IP PBX.

Agile Consultants