Front Office Supervisor - Floating Heritage Hotel - Dubai, UAE
- Dubai
- DH 4,000-5,000 per month
- Permanent
- Full-time
Industry: Hotel / Resort / Lodging
Function: Receptionist / Front Desk
Salary: 4000-5000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full TimePosition Overview:As Front Office Supervisor at the QE2 Hotel, you will play a key role in ensuring seamless front desk operations, exceptional guest service, and coordination across departments. From supervising check-ins to guiding the team through night audits and room allocations, your leadership will help deliver a memorable experience aboard this historic luxury vessel.What You'll Do:
- Supervise the front office team and coordinate work schedules, attendance, and shift planning
- Ensure prompt and professional check-in and check-out procedures, including room allocation and payment verification
- Oversee guest arrivals and special room requests; review reservations and guest correspondence in advance
- Monitor and optimize communication between front office, housekeeping, and other departments
- Conduct daily briefings and ongoing service training to maintain hospitality standards
- Handle and resolve guest concerns, ensuring satisfaction with attention to detail
- Perform duties during night shift operations, including audit procedures and system transitions
- Ensure accurate guest documentation and reservation data using Opera
- Personally inspect VIP or blocked rooms prior to arrival
- Previous leadership experience in a hotel front office setting
- Proficient in Microsoft Windows and Opera PMS
- Strong interpersonal, conflict resolution, and guest service skills
- Professional appearance and high reliability
- Comfortable working under pressure in a fast-paced, luxury hospitality environment
- Committed to teamwork, service excellence, and guest satisfaction
- Be part of a one-of-a-kind hospitality experience aboard the legendary QE2
- Work in a historically significant, high-profile hotel brand in the heart of Dubai
- Access training, growth, and development opportunities within a renowned hospitality group
- Enjoy a vibrant and collaborative work culture focused on excellence and heritage
Job Description Front Office Supervisor - Floating Heritage Hotel - Dubai, UAEJoin the legendary Queen Elizabeth II (QE2) Hotel in Dubai, the only permanently docked ocean liner-turned-hotel in the region. This iconic destination offers guests a blend of British heritage and modern luxury. As a Front Office Supervisor, you'll lead guest reception operations aboard a truly unique hospitality experience.Job Details:Job Location: Dubai, UAE
Industry: Hotel / Resort / Lodging
Function: Receptionist / Front Desk
Salary: 4000-5000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full TimePosition Overview:As Front Office Supervisor at the QE2 Hotel, you will play a key role in ensuring seamless front desk operations, exceptional guest service, and coordination across departments. From supervising check-ins to guiding the team through night audits and room allocations, your leadership will help deliver a memorable experience aboard this historic luxury vessel.What You'll Do:
- Supervise the front office team and coordinate work schedules, attendance, and shift planning
- Ensure prompt and professional check-in and check-out procedures, including room allocation and payment verification
- Oversee guest arrivals and special room requests; review reservations and guest correspondence in advance
- Monitor and optimize communication between front office, housekeeping, and other departments
- Conduct daily briefings and ongoing service training to maintain hospitality standards
- Handle and resolve guest concerns, ensuring satisfaction with attention to detail
- Perform duties during night shift operations, including audit procedures and system transitions
- Ensure accurate guest documentation and reservation data using Opera
- Personally inspect VIP or blocked rooms prior to arrival
- Previous leadership experience in a hotel front office setting
- Proficient in Microsoft Windows and Opera PMS
- Strong interpersonal, conflict resolution, and guest service skills
- Professional appearance and high reliability
- Comfortable working under pressure in a fast-paced, luxury hospitality environment
- Committed to teamwork, service excellence, and guest satisfaction
- Be part of a one-of-a-kind hospitality experience aboard the legendary QE2
- Work in a historically significant, high-profile hotel brand in the heart of Dubai
- Access training, growth, and development opportunities within a renowned hospitality group
- Enjoy a vibrant and collaborative work culture focused on excellence and heritage
Post DetailsJob Start Date
Salary from 4000.00
Salary to 5000.00
Number of Vacancies 1
Location -Location City DubaiDesired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location
Careers in Gulf