Account Manager

Peergrowth Recruitment Agency View all jobs

Dubai
Permanent
Full-time

16 days ago
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The Account Manager is responsible for managing client relationships, ensuring service excellence, and driving business growth. This role serves as the primary point of contact for assigned clients, aligning internal teams to deliver solutions that meet client objectives while identifying opportunities for revenue expansion.Key Responsibilities

Manage and maintain strong relationships with assigned client accounts
Act as the primary point of contact for client communication and support
Understand client needs and develop account strategies to achieve business objectives
Monitor account performance and prepare reports for clients and internal stakeholders
Coordinate with internal departments such as sales, marketing, operations, and finance to ensure smooth service delivery
Identify opportunities for upselling and cross-selling services
Resolve client issues proactively to ensure high satisfaction and retention
Stay updated on industry trends, competitor activities, and client business developments
Ensure timely execution of client deliverables and adherence to deadlines

Qualifications & Experience

Bachelor's degree in Accounting (mandatory)
Professional accounting qualifications (ACCA, CPA, CA) are an advantage
Minimum 5 years of experience in accounting and payroll
At least 5 years of work experience in the UAE
Experience managing client accounts across multiple industries

Key Skills & Competencies

Strong communication and interpersonal skills (Arabic is an advantage)
Excellent problem-solving and consultative approach
Proficiency in accounting software and Microsoft Office (Word, Excel)
Strong project and engagement management skills
Ability to work independently and manage multiple priorities
Detail-oriented with strong organizational skills
Results-driven with a proactive mindset
Ability to work effectively in a fast-paced environment

Peergrowth Recruitment Agency