Senior Officer - New Origination
- Dubai
- Permanent
- Full-time
- Process payments, transactions and cases in system within the agreed SLA and in line with approved authority matrix
- To review New Origination cases for ensuring completeness and accuracy as per checklists and process
- Update, modify case status and payment details in system / MIS as per process
- To process the payments within TAT as per the agreed without accruing any delay charges
- Ensure that proper approvals for deviation are provided to avoid audit issues
- Prepare / review to ensure completeness of documentation related to Transfers, NOC, Mortgage Registration and Buyout etc.
- Assist in Continuous enhancement of process with introduction of control measures and ultimately implementation to provide better service
- Verify the completeness and accuracy of daily MC reports (on Hand / in Transit / released / cancelled)
- Ensure the GLs pertaining to Manager's Cheque issuance are accurately zeroized
- Review and resolve outstanding entries in GLs related to New Origination
- Effectively communicate with Credit / Sales / Business Development / Service departments to ensure high levels of quality by observing agreed TAT / SLA
- Initiate accurate and timely reporting in eGRC across all 4 quadrants and ensure that all eligible cases are logged and closed in eGRC as per agreed timelines
- To prepare weekly / biweekly / monthly reports and the required MIS reports for management reporting.
- Assist the unit in Identification of risk areas and introduction of proper controls
- Assist the unit in initiatives to automate process so that manual intervention is reduced
- Participate in projects, initiatives and perform effective UATs including coordination with relevant departments for project related meetings / documentations / follow up / reporting etc.
- Account Balancing and Reconciliation
- Bank Systems Knowledge
- Banking Products, Services and Operations Knowledge
- Home Finance Commercial Terms
- Home Finance Documentation
- MIS Generation and Analytics
- Operational Risk Management
- Regulatory and Compliance Knowledge
- Sharia Principles of Islamic Finance
- Act with Ownership
- Empower to Decide
- Engage the Customer
- Maintain Transparency & Communicate to Share
- Share Knowledge & Work as One