Learning and Development Executive
Ennismore
- Dubai
- Permanent
- Full-time
- Collaborate with the People & Culture team to plan and schedule onboarding sessions.
- Support employee experience by ensuring new hires have been supplied with the correct equipment and information during the onboarding process.
- Build a solid infrastructure of people, processes, and tools to ensure a sustainable and competitive L&D strategy.
- New employee orientation coordination & facilitation.
- Co-manage the onboarding programs and BEOs.
- Maintain training records and new employee satisfaction surveys.
- Ensure department operational activities are scheduled, communicated, and executed on time and with efficiency.
- Develop and manage the annual work activities calendar to ensure all annual events and processes, and project-related activities are planned and executed successfully.
- Oversee the document management process to ensure process and procedure documents are updated/maintained in accordance with the department's methodology.
- Establish and maintain relationships with internal and external departmental coordinators
- Monitor the progress of training participants.
- Deliver or co-deliver training sessions with individual contributors, leaders, and senior leaders.
- Design and manage communication and marketing efforts to promote L&D offers across the organization.
- Work closely with Learning & Development team and P&C executives to coordinate training program administration and maintain process efficiency.
- Research, build, and update learning content and compile training outlines.
- Ensure the dynamics of Learning & Development offered by introducing new learning initiatives.
- Organize all logistics (facility, catering, materials, meeting management companies, pre-work, access processes) linked to offering classroom, virtual, or digital courses.
- Keep training materials and databases up to date.
- Manage and organize all 25h training materials.
- Assist in identifying training and development needs within the organization as well as coordinating and administering training assessments if necessary.
- Assist in designing and developing training and development programs based on the needs of the site, individual, and company.
- Driving a great working environment for teams to thrive by connecting departments and creating a learning environment.
- Living the 25hours brand with pride, passion & energy. Creating & inspiring others to gain and learn departmental/cross-departmental knowledge.
- Promoting learning and training services through daily communication and coordination with other team members and departments.
- Schedule logistics for pieces of training; amend and revise programs as necessary.
- Manage end-to-end L&D courses.
- Ad-hoc duties as required - unexpected moments when we have to pull together as a team to get a task done.
- The ideal candidate is a highly motivated professional with demonstrated project management, organizational, and communication skills.
- Additionally, the candidate must be able to grow positive working relationships with colleagues at all organizational levels.
- Strong candidates must be enthusiastic, dedicated, and focused on providing top-quality support for the coordination and seamless delivery of training programs.
- Computer proficiency including all Microsoft Office programs.
- A true “team player” mentality and flexible attitude toward a diverse set of tasks.
- High school diploma or higher education.
- Previous experience in the hospitality sector.
- The candidate must be able to prioritize and complete multiple tasks and follow through with training team members to achieve group and individual goals.
- Efficient, effective working practices and strong administration/organization skills
- Ability to multi-task and meet tight deadlines in a busy working environment
- Should be proactive, responsible, and detail-oriented and demonstrate a high level of "scrappiness".