In Room Dining Server - Luxury Resort

• Promptly take orders from guests and deliver food and beverage items to their rooms, ensuring accuracy and presentation meet the resort's standards.
• Provide attentive service, regularly checking on guests to ensure their needs are met and that they are completely satisfied with their dining experience.
• Coordinate with kitchen staff to ensure a timely and smooth delivery of orders and maintain communication regarding any special requests or modifications.
• Maintain cleanliness and organization of the in-room dining area, including the presentation of room service menus and promotional materials.
• Handle guest inquiries and concerns with a positive attitude, resolving any issues to ensure a memorable experience.
• Process payments efficiently and accurately, adhering to the resort's cash handling and security policies.
• Assist in other areas of the restaurant when necessary, including setting up for events or serving in other dining rooms.

• High school diploma or equivalent; degree in Hospitality Management or related field is a plus.
• Previous experience as an In Room Dining Server or in a similar role within a luxury hospitality environment.
• Exceptional customer service skills with a friendly and approachable demeanor.
• Strong communication skills in English; knowledge of additional languages is an advantage.
• Ability to work flexible shifts, including weekends, holidays, and evenings.
• Physical ability to carry trays and lift items weighing up to 25 pounds.
• Knowledge of food safety standards and procedures.

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